| 1.
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e-Commerce
is a method for reducing administrative costs and cycle
time, reorganising business processes, and improving relationships
between both business partners and customers.
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An
effective e-Commerce solution can extend business by increasing
opportunities with customers, suppliers, and other business partners.
Organizations that compete effectively in the e-Commerce arena
are able to make better decisions, which can enhance market position
and, ultimately, profitability.
| 2.
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e-Commerce
techniques allow small businesses to have access to the
same markets as larger businesses.
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Small
organizations can have instant access to international markets.
Customers all over the world can access your web site and buy
your products whether your company has one full-time person or
one thousand full-time employees.
Small
businesses can grow very quickly and even take on larger businesses;
they may also be able to provide personalized services to customers,
who visit their web site, more easily than larger businesses,
as the latter have to deal with the bureaucracy involved in service
organisation and provision.
| 3.
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Electronic
sign offs can prevent inappropriate business transactions
that can be missed in a paper-based system.
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Business
rules can be implemented electronically so that systems won’t
accept transactions that have incorrect codes or insufficient
electronic authorization. Buying patterns can be tracked as well,
which allows organizations to make better decisions about the
product and service delivery. Giving the right information to
the right people at the right time can dramatically improve the
company's ability to compete in its marketplace.
| 4.
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Organizations,
which use e-Commerce techniques and technology, are likely
to attract additional consumers because of a higher level
of customer service.
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Organizations,
which move to the web, will be able to help their customers resolve
problems faster. This may lead to better customer relations and
increase of the number of customers.
Organizations
that modify the interactions of both vendors and customers will
appear to be more attractive business partners. This ultimately
enhances their market position.
Some
organizations will find that the majority of their customers prefer
to conduct business via the web rather than traditional methods,
which means that organizations that can't keep up with the technology
will find themselves in trouble.
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